Shipping Policy
Effective Date: 1/1/23
Thank you for shopping with us at Honey Bean Coffee. We are committed to providing you with excellent service and a smooth shipping experience. Please review our shipping policy to ensure a hassle-free process.
1. Shipping Destinations
We currently ship to the following locations:
- Domestic: All
- International: Limited
Please note that certain products may be restricted in some regions. You will be notified at checkout if we are unable to ship to your location.
2. Processing Time
All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
4. Shipping Delays
We strive to meet the estimated delivery times, but sometimes delays may occur due to unforeseen circumstances (e.g., weather conditions, customs processing). If there will be a significant delay in your order, we will notify you via email or phone.
5. International Shipping
We offer international shipping to select countries. Please note:
- Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT) upon arrival in your country. [Your Store Name] is not responsible for these charges, which are determined by the destination country.
- Delivery Time: International shipping may take between [7-21] business days depending on your location and customs processing.
6. Shipping to P.O. Boxes
We currently [do not] ship to P.O. Boxes.
7. Lost or Damaged Items
Honey Bean Coffee is not liable for lost or damaged items during shipping. If your package arrives damaged, please contact the shipping carrier to file a claim. However, we are happy to assist in resolving the issue. Please contact us at [Insert Contact Email] with your order number and photos of the damage.
8. Incorrect Shipping Information
It is the buyer’s responsibility to ensure that the correct shipping address is provided at checkout. If an incorrect address is entered, please contact us immediately at info@honeybean.com. If the order has not yet been shipped, we will update the address for you. Once shipped, we are unable to make changes, and any additional fees for re-shipping will be charged to the customer.
9. Contact Us
If you have any questions or need assistance with your order, please contact our support team at:
Email: info@honeybean.com